Whether it's a slow drip that finally gave out or a sudden flood at midnight, Lyme residents call one number and get a real answer. We built our Lyme dispatch around speed, because every extra hour of standing water costs more to repair.


Hirex Water Damage didn't start as a franchise looking for a new zip code to expand into — it started because Lyme homeowners kept describing the same frustrating experience: a national hotline, a long hold, and a subcontractor nobody vetted. Every technician you'll meet is a direct Hirex Water Damage employee, not a subcontractor pulled from an app.
Certification isn't just a logo on our site — our Lyme crew leads have logged real hours on clean, gray, and contaminated water losses, which is why Ceiling Water Damage Repair in Lyme is treated as a specialty, not a side offering. You're protected from the moment our truck reaches your Lyme address, thanks to full coverage and proper Lyme, NH licensing.
Local equipment staging is the difference between a 45-minute arrival and a next-morning one for Lyme calls.
Anyone in Lyme who's had a mid-night plumbing failure knows that every extra minute of standing water means more material soaked through. That gap between a fast, equipped response and a slow, improvised one is exactly what Hirex Water Damage was built to close.
Our Lyme technicians go through regular continuing education, because a method that was standard five years ago may not be the best option today.

Plenty of the worst jobs we've walked into in Lyme started as something small that got put off for a few weeks. Here's what tells our team a Lyme property needs a professional look rather than a mop and a fan:
If you're nodding along, get ahead of it now — our Lyme dispatcher will tell you honestly whether it's urgent or something we can schedule.
From a single flooded closet to a three-story commercial building, our Lyme crews scale the response to match the actual damage. We list these as distinct services because each genuinely requires different tools and training, not interchangeable labor.
Our Lyme units carry truck-mount extraction pumps that pull standing water out fast, cutting exposure time from days to hours. Moisture mapping follows every extraction so we know which materials are still holding water once the visible flooding is gone.
Our drying plans rely on moisture meters and thermal imaging to target air movers exactly where hidden Lyme moisture is trapped, with daily logs so you can watch the numbers improve.
For Lyme families, our scope covers flood-cut work, subfloor evaluation, and packing out belongings that can be cleaned and restored, with photo documentation at every stage for your insurance file.
For commercial Lyme accounts, we assign a lead, run crews outside normal hours to limit downtime, and size equipment to the actual footprint — a flooded lobby or a leaking unit above tenants has to move fast.
Category 3 blackwater calls for full PPE, antimicrobial treatment, and disposal of anything porous that touched the contamination — our Lyme crews are trained for that exact protocol.
We treat affected materials during every Lyme job specifically to lower mold risk, and flag anything that needs deeper remediation.
Every Lyme estimate is written and explained up front — no vague "we'll see how it goes" pricing.
Because equipment is staged inside Lyme, most calls see a technician on-site in under an hour.
We photograph and log every step so your Lyme claim moves faster and you're not arguing with an insurer alone.
Final moisture readings have to hit dry-standard before we consider any Lyme job done, and getting there again is on us.
Tell our Lyme dispatcher what's happening — a few quick questions get the right equipment on the first trip.
The closest available Lyme technician is routed to you with equipment staged and ready.
Standing water comes out first, then we map moisture and position air movers based on the readings.
We re-check moisture daily until materials hit dry standard, then hand you full documentation for your records.

Our Lyme technicians take moisture readings at the start and end of every job, and the final number has to hit dry standard before we leave. If a callback within 30 days shows lingering moisture from the same loss, we return and correct it at no additional charge.
That commitment is written into every Lyme work order we issue, not just mentioned in a sales pitch. If a follow-up visit is ever needed, we send a technician familiar with the original job whenever scheduling allows, so you're not re-explaining the situation to someone new.
We built this guarantee because Lyme property owners deserve more than a verbal assurance that a job is done — they deserve proof.
"Our water heater failed at midnight and a Hirex Water Damage technician was already extracting water by 1am. Didn't expect that kind of speed." — Renata H.
"They handled every conversation with our adjuster directly. I never had to translate restoration jargon myself." — Marcus D.
"Appreciated getting real numbers each day instead of someone just saying 'looks dry' and packing up." — Priya K.
"They worked overnight so our restaurant wasn't closed any longer than necessary." — Aaron F.
"Handled a blackwater situation in our basement professionally, start to finish." — Lena V.
"The final invoice matched the original quote exactly — no surprise line items." — Sam T.
Because equipment is staged inside Lyme, most calls see a technician on-site within 60 to 90 minutes.
Yes — every Lyme job gets a written estimate before equipment is turned on, walked through line by line.
Emergency extraction, structural drying, and sewage cleanup are all available 24/7 for Lyme properties.
Direct adjuster communication is standard, and we'll send documentation formatted for a Lyme insurance claim.
We take moisture meter readings and compare them against the dry standard for that material — a visual check alone isn't enough.
We regularly handle sewage backups in Lyme using full containment and EPA-registered products.
Cut power to the affected area if there's standing water near outlets and avoid walking through it until we confirm it's safe.
Commercial response is a regular part of our Lyme work — restaurants and multi-unit buildings included.
Drying time varies by material and how fast extraction started, but 3-5 days is typical for most Lyme jobs.
Mold isn't inevitable if extraction and drying start fast, which is why we treat speed as core to the Lyme service.
We stand behind every Lyme job with a documented dry-standard guarantee.
We cover Lyme and the surrounding zip codes listed below, plus nearby communities throughout Lyme, NH.
We can work out an access arrangement so Lyme homeowners aren't tied to the property for days straight.
Beyond Lyme itself, coverage extends across nearby zip codes, with additional Lyme, NH crews available for large-scale or commercial losses. If your address falls inside or near Lyme, a Hirex Water Damage crew can typically respond the same day.
We've worked enough Lyme properties across different neighborhoods to recognize patterns specific to certain building eras and construction types.
— Embedded service-area map for Lyme, Lyme, NHOne call gets you a Lyme-based team, not a routed national queue.
Call +1-844-578-1604